• Account Director

    Location US-MI-DETROIT
    Job ID
    Corporate Partners Jobs
    Employment Status
    Regular Full-Time
  • Overview

    SBM Management is searching for a dynamic Account Director to plan, develop, and implement customer strategies for the retention of existing business and growth within a specific customer. The Account Director will be performing the following duties or through subordinate supervisors:


    • Provide direction and develop growth and retention for client specific programs.
    • Review research to anticipate competition and market trends and translate customer’s attitudes of services and relationship
    • Consult with development teams on market requirements and product features
    • Communicate strategies including marketing, operations, communications, sales, and employee satisfaction from assigned customer to executive team
    • Coordinate and align strategies with corporate growth plan
    • Work with other departments to help develop relationship with regards to, pricing, positioning, and packaging
    • Evaluate and analyze program results and present recommendations for changes in strategy


    • Bachelor degree or equivalent experience
    • 2-4 years related experience and/or training in facility management is preferred
    • Customer relationship management experience is required
    • 2-4 years of supervisory or management experience is required
    • Proficiency or advanced knowledge of Microsoft Office Suite
    • Must have experience in Automotive SME, large accounts in FM, Janitorial and Soft Services 

    Available Shift:  Full Time 


    Compensation:  The salary for this position is $120,000 - $140,000 per year depending on experience 


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