• Quality and Development Manager

    Location US-MO-St. Louis
    Job ID
    2018-6052
    Category
    Corporate Leadership Jobs
    Employment Status
    Regular Full-Time
  • Overview

    SBM Management is searching for a Quality and Development Manager!

     

    This role is responsible for coordination and directing operations necessary to carry out quality standards for SBM.  Ensures that the service is consistent and meets both external and internal requirements. 

    Responsibilities

    • Ensure all products consistently meet and pass set quality standards
    • Analyze current quality assessment techniques for inconsistencies and redundancy
    • Create and implement changes to improve current processes and reduce costs
    • Train production line staff in proper production practices and basic quality assessment
    • Follow products through entirety of process to ensure each step is completed correctly
    • Perform detailed inspections of final products and confirm they are up to standard
    • Eliminate products not up to standard and seek root cause of the problem
    • Manage and supervise workers in quality assessment tasks
    • Perform frequent inspections and audits of work processes (including safety)
    • Monitor production and quality processes and troubleshoot any errors
    • Educate staff in proper disposal of items not suitable for use
    • Research and gather client and customer feedback for ways to improve products
    • Communicate with suppliers and vendors to obtain raw materials and/or equipment
    • Examine raw materials to confirm correct specifications and established standards
    • Collaborate with management and line production staff to achieve most efficient and accurate quality assessments
    • Track, record, and maintain quality assurance data
    • Present progress reports to upper management
    • Follow and adhere to all state, federal and company enforced safety rules and regulations
    • Make safety a priority at all times for you and your production staff
    • Collects data for preparing estimates, labor hours, expenses, and other metrics.
    • Maintain a safe work environment for self and employees.
    • Ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
    • Directs supervisory management engaged in support of facilities programs.
    • Acts as liaison between company, customers, clients, employees, and subcontractors.
    • Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees.
    • Assist with human resource concerns and issues.
    • Some travel may be required for this position.

    Qualifications

    • A.A. Degree required with 2+ years of experience; or equivalent combination of education and experience
    • CPR/AED/First Aid certification a plus
    • May be required to have a valid driver’s license.
    • Completed all safety and task training certification.
    • May be required to be forklift certified.
    • Bilingual a plus
    • Ability to read and interpret instructions, procedures, manuals, and other documents.
    • Strong verbal and written communication skills.
    • Knowledge of cleaning methods and equipment and willing to share with team.
    • Knowledge of the upkeep and care of the cleaning equipment.
    • Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
    • Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.
    • Knowledge of Microsoft Office and Computer Skills.
    • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
    • Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.

    Available Shift:  Full Time

     

    Compensation: $65,000-$75,000 per year

     

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