Custodial Program Manager

SBM Management is searching for a Custodial Program Manager! The Custodial Program Manager directs company programs and implements company policy to ensure total compliance with contract duties between company and customer, by performing the following duties personally or through subordinate managers and/or supervisors. They coordinate and direct operations necessary to carry out contractual responsibilities of the company including any and all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.

• Develops work schedules to ensure adequate service.
• Prepares schedules for service personnel, assigns personnel to routes.
• Inspects and evaluates physical condition of establishment for program compliance, i.e. safety, quality, and service.
• Audits and maintains inventories supplies and equipment.
• Investigates and promotes improved equipment and methods.
• Reviews customer requests for service to ascertain cause for service request, type of malfunction, and address with manager.
• Implements organization policies and goals.
• Facilitate budget requests to identify areas in which reductions can be made.
• Inspects plant and evaluates use of space and facilities.
• Assists with plans, budgets, and schedule modifications including cost estimates bid sheets and contracts.
• Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
• Assists with coordination of program specifications, requirements for proposals and contracts, and associated documents.
• Collects data for preparing estimates, labor hours, expenses, and other metrics.
• Maintain a safe work environment for self and employees.
• Ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
• Directs supervisory management engaged in support of facilities programs.
• Acts as liaison between company, customers, clients, employees, and subcontractors.
• Maintains contract and contractor status databases.
• Reviews correspondence concerning contractors and responds as appropriate.
• Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
• Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees.
• Assist with human resource concerns and issues.
• Some travel may be required for this position.

• A minimum of two to three years of experience, or equivalent combination of education and experience, such as an A.A. Degree with 2+ years experience or a Bachelor's degree (B.A. or B.S.); with a minimum one year related experience and/or training.

• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

• Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.

• Bilingual in English  and Spanish 

• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

• To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.

• Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.

• Knowledge of Microsoft Office and Computer Skills.

Available Shift:  One day shift and one night shift 

Compensation:  The salary for this position is $60,000 - $70,000 per year