• Bilingual Operations Manager needed in Waukegan, IL

    Location US-IL-WAUKEGAN
    Job ID
    2018-5614
    Category
    Operations Leadership Jobs
    Employment Status
    Regular Full-Time
  • Overview

    SBM Management is searching for a Bilingual Operations Manager to join their team!  This position has responsibilities for coordinating activities within the assigned program in both operations and management support. The scope includes the company employees and other temporary employees engaged in any program, their operational supervision and administrative coordination.

    Responsibilities

    • Train and instruct employees in tasks, safety, policies, and procedures.
    • Coordinate and monitors work activities including the timely coordination and communication of all phone and general emails / mail
    • Written reports, such as pass down, weekly, or monthly
    • Perform quality, service, and safety inspections.
    • Track equipment inventory, maintenance and repair.
    • Track supplies inventory and maintained.
    • Monitor employees for proper use of personal protective equipment.
    • Reports employee personnel and customer issues to manager and communicates directly with Human Resources when necessary
    • Corrects at risk behavior immediately, then reports to the manager immediately.
    • Reports accidents and incidents to the manager immediately
    • Provide recommendations for corrective action on areas that need improvement.
    • Maintain records, i.e. training, inspections, attendance and metric data and equipment maintenance
    • Familiar with supervisor responsibilities on both an administrative and operational capacity
    • Some travel may be required for this position.

    Supervisory Responsibilities                                                    

    • Supervises employees and/or employees performing facilities support services.  
    • Is responsible for the direction, coordination, and evaluation of each account.
    • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
    • Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.
    • Ensure employees are properly trained on tasks and safety requirements.

    Qualifications

    • Six months to 1 year related experience and/or training; High School diploma or general education degree (GED); or equivalent combination of education and experience.
    • Ability to read and understand documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
    • Ability to write routine reports and correspondence. 
    • Ability to effectively communicate to customers, contractors, or employees of organization.
    • Bilingual in Spanish a plus.
    • To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.
    • May be required to have a valid driver’s license and meet SBM Driver Approval requirements
    • Good written and verbal skills, excellent customer service skills, training abilities, and time management skills. 
    • A plus but not required; problem solving, presentation, and coaching.
    • Use of forklifts and pallet jacks a plus.
    • Valid Driver’s License to operate company or personal vehicles and ability to gain company liability insurance.
    • Travel as needed

    Available Shift:  Monday - Friday 4:00pm - 1:30am 

    Compensation:  The salary for this position is $60,000 per year 

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